Choosing a caterer is an act of trust — you're handing them the most remembered part of your event. Menus and price lists look similar on paper; these eight questions separate professionals from pretenders.
1. "Can we schedule a tasting?"
Any caterer confident in their food welcomes tastings. Hesitation here is your first warning sign.
2. "What are your food safety practices?"
Listen for specifics: FSSAI registration, cold-chain transport, temperature-held service, staff hygiene training. Vague answers mean vague standards.
3. "Who exactly will manage my event?"
The impressive person in the sales meeting may not be at your event. Ask for the on-ground supervisor's role and experience.
4. "What is your staff-to-guest ratio?"
For buffet service, one server per 25-30 guests keeps lines moving. Plated service needs roughly double. Understaffing is the most common event-day failure.
5. "What exactly does the price include?"
Crockery, service staff, transport, setup, taxes, cleanup — get the complete list in writing. The cheapest quote often excludes the most.
6. "What's your backup plan?"
Equipment fails, staff fall sick, vehicles break down. Professionals have answers ready because they've handled it before.
7. "Can you handle our dietary requirements?"
Jain, vegan, allergy-safe preparation — confirm capability and ask how they prevent cross-contact in the kitchen.
8. "Can we speak to recent clients?"
Two or three references from events of similar size tell you more than any brochure.
At Dyaloni Foods, we welcome every one of these questions — because clear answers are what professional catering looks like. Send us your event details and experience the difference.